Have a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
Our customer support is available Monday to Friday: 8:10am-6:00pm. Average answer time: 24h
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Can I get a sample?
Yes, sure. Please contact us to get free sample
How long will it take to get my orders?
Normally, our production time is about 30 days. If you are urgent to get orders, please contact us, we will speed up the production time
How can I get most suitable felt for my paper machine?
Please tell us your paper kind, paper weight and machine speed, our technical team will suggest suitable press felt for you.
Any question?
If you have any question, please contact us, we will do our best to help you.